Most Important FAQ About Microsoft Office
Find answers to commonly asked questions about Office and Office 365. Visit the Office 365 for business FAQ for more questions and answers for business users.
How do I know my PC or Mac can run Office?
The current version of Office supports PCs running Windows 7 or later and Macs running Mac OS X 10.10 or later for Office 2016 for Mac.
Will Office be identical on a PC, a Mac, and a mobile device?
No. Office applications are tailored to work best on each platform and device. The Office applications available for Mac users and the version numbers may be different from those available for PC users.
Can I try Office before I buy?
Yes. You can sign up to try Office 365 Home for free for a month on the Office website. (Note that a credit card is required for the free trial.)
How do I cancel my trial before it ends?
If you signed up for the trial via the Office website, visit the Microsoft Account site and turn off auto-renew. With this approach, the trial will automatically expire when your month is finished and your credit card will not be charged.
Do I need to keep my Product Key?
After you associate your Product Key to your Microsoft account, you can sign in to www.office.com/myaccount to install and manage Office. But it's a good idea to keep your Product Key in a secure location as proof of purchase or to help our support agents trace your product.
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